Go365 Humana Healthy Horizons 4+

Received a update notice which now wants me to accept the rules etc but when click on accept it loads up and then bad error comes up can’t get past that to even use. Worked fine until the update app .

I’ve had the app since the beginning of January 2023. I’ve ran into so many issues. My account won’t load. I keep being instructed to reload but it still doesn’t load. I have minors connected to my account as well. For half of them I am having the same issue. The other half I’ve completed the initial assessment for, which is supposed come with a 30$ award amount for completing but the app isn’t showing that it has been completed nor is it giving me the option to claim awards. I’ve read that some rewards need time to show up but it’s been 3 weeks. I’m not sure what the primary function of this app is but it gives me actual headaches trying to use it. I am really hoping for an update!!! I feel like this app could be an asset for family if it would only function for more than just logging in.

Don’t understand the negative ratings. I’ve used this service for years. The only time I had a problem was when the doctor hadn’t released the report. Once I contacted the doctor was just a short time later I received my reward. Sure is nice when I get a card for Walmart, or can go to great restaurants or even a gas card. Well worth my time for the rewards. I’m 82 so if I can figure it out anyone can.